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£15.00 £9.00
Course Description This module will introduce you to Conflict Management Procedures. Develop an awareness of the risks of providing public help and learn how to…
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£35.00
The Chartered Trading Standards Institute (CTSI) and Virtual College have joined together to create a range of online training resources which are highly relevant to…
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£35.00
The Consumer Contracts – Off-Premises Sales course has been created to present all the knowledge people need to gain an understanding of off-premises contracts.
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£99.00 £39.00
Course Description Are you aware of your consumer rights? By staying savvy with your consumer rights, you can avoid getting swindled or duped, collect the…
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£40.00
Our COSHH and Fire Safety Training Package is suitable for people at any level in any sector to ensure their health and safety knowledge is…
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£25.00
When working with hazardous substances it is very important to follow COSHH regulations to ensure the safety of yourself and others. Employers are legally required…
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£10.00
This free online training course has been created by our partners at Learn Et Al. It aims to provide learners with information on COVID-19 and…
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£20.00
This course uses five concepts to explore the use of creative thinking in business and each of these is explored separately, for example: what is…
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£99.00 £39.00
Course Description This course gives you everything you need to know about the complex world of cryptocurrency. At the conclusion of this course, participants have…
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£25.00
This Customer Care course has been created to give businesses guidance on how to get that edge above competing establishments. The course will help learners…
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£79.00 £39.00
Course Description The Customer Care Certificate will give you all of the information you require to effectively deal with customers in any situation. This is…
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£79.00 £39.00
Course Description The Customer Complaints Course provides students with the knowledge and skills necessary to effectively manage customer complaints. This training course is filled with…
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£79.00 £39.00
Course Description Customer relationship is an imperative part of any modern day business. Building long lasting relationships with clients and providing them with the highest…
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£15.00 £9.00
Course Description Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service,…
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£99.00 £39.00
Course Description These days more companies are looking for members who have outstanding customer service skills. More clients are focusing on the service they receive…
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£20.00
Our Hospitality Customer Service course has been designed for those who are customer facing in an hospitality environment to ensure a great service is provided…