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This course uses five concepts to explore the use of creative thinking in business and each of these is explored separately, for example: what is…
Course Description The Customer Care Certificate will give you all of the information you require to effectively deal with customers in any situation. This is…
Course Description The Customer Complaints Course provides students with the knowledge and skills necessary to effectively manage customer complaints. This training course is filled with…
Learn great ways of improving your customer service when communicating both digitally and in person.